Frequently Asked Questions
What do I need to rent a storage unit?
- Photo identification (eg. driver's license, passport)
- Bank issued credit card (MasterCard, Visa, American Express, and Capital One all accepted)
- Please note that we do not accept prepaid credit cards.
What sort of notice do I need to move out of my unit?
If you no longer require your storage unit at Bulldog Self Storage, we require a minimum of 10 days notice for you to vacate. When vacating please leave the unit clean and notify the office once you have moved out. Please also remember to take your lock with you when you leave.
I am planning on moving out of my unit before the full month of my rental is over. Would I get a refund for the remaining days?
Within 13 days from the day your unit rent charges out we can prorate your account so you do not have to pay for the full month.
How long am I required to keep my unit for if I rent?
At Bulldog Self Storage we rent on a monthly basis. You must pay for a minimum of one month. If you want the unit long-term, ask us about our long-term discounts.
What are the different methods of payment I can use?
For your first month's rent we require your payment to be cash, debit, or credit card. For future payments you can pay on a monthly basis in person, have a credit card on file, complete our pre-authorized debit payment, or provide post-dated cheques. Please note there is a $20 fee on any post-dated cheque or pre-authorized debit payment that is returned.
Do you sell moving supplies?
Yes, we have a wide variety of moving supplies. Check out our moving supplies section for full details on the type of supplies and pricing.
What happens if I miss a payment?
You will be denied entry to your unit from the first day you are late on your payment. Late fees of $10/month will be applied to your account if you are 5 days past due. At 30 days past due we start auction procedures on your unit.
Do you require a security deposit? Is it refundable?
A security deposit is generally not required. The only time a deposit is required is for vehicle storage. A refundable deposit of $100 is required for any vehicle storage.
Do I need insurance?
While we do not offer insurance to our customers, we do advise you to contact your insurance provider to inquire about content insurance for your storage unit.